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Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS (FAQ)

Absolutely! Yarrapak products are manufactured in our dust-free factory of more than 12,000 square meters, which accommodates 100+ automatic manufacturing equipment. We have been in the food packaging industry for 20+ years and we know how important it is to market your brand on your packaging. We offer custom print services with a fairly low minimum order quantity from 1,000pcs! Contact us with your custom print requirements and get to know more about what we can do for you!
Yarrapak specializes in the research, development and production of compostable or recyclable food packaging. Our major products include paper bags, round/rectangular/square paper bowls, paper cups, paper straws, paper trays etc. Our products are made from a variety of raw materials, including kraft paper, greaseproof paper, PE/PLA/aqueous lined paper, sugarcane pulp, bamboo pulp etc. 

Customization is available across a wide range of our products. We can print your branding designs on our products, as well as customizing the dimensions, materials, coatings and other product features. MOQ (minimum order quantity) applies. Contact us to find out more.

For products with our standard dimensions and designs, the MOQ is the quantity per carton.
For customized products, the MOQ is between 1,000 and 50,000 pieces, varying across different products.

We will get back to you ASAP, usually within two business days after receiving your inquiry.

For product in stock, once you place your order, it usually takes 2-3 business days to dispatch. 

For pre-ordered product, a 50% deposit needs to be paid immediately after the order is confirmed. Once your product arrives at our Melbourne/Sydney warehouse, we will contact you and the payment needs to be made in full. We can show you photos or videos of the finished products and outer packages before you finalise the payment. Please feel free to contact us if you require a payment or delivery term that suits you. 

After placing an order you will receive an email confirmation. This email contains a tracking number provided by the courier. Please check your junk mail if you didn’t receive an email after placing your order. If you still have not received an order confirmation email, please contact us.
Contact us with the details of the items you would like to sample and we will send them out to you. The samples are free, but the customers need to pay for the freight.