FREQUENTLY ASKED QUESTIONS
Customization is available across a wide range of our products. We can print your branding designs on our products, as well as customizing the dimensions, materials, coatings and other product features. MOQ (minimum order quantity) applies. Contact us to find out more.
We will get back to you ASAP, usually within one business day after receiving your inquiry.
For product in stock, once you place your order, it usually takes 2-3 business days to dispatch.
For pre-ordered product, a 50% deposit needs to be paid immediately after the order is confirmed. Once your product arrives at our Melbourne warehouse, we will contact you and require you to make the payment in full. We can show you the photos or videos of the finished products and outer packages before you finalise the payment.